Admin Assistant | Onsite | Xero/ XPM

Location: Cebu
Shift: Monday to Friday; 7:00AM – 4:00PM

Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry.

About the role:

You will be working closely with the business founder and management team, proactively taking administrative tasks off their hands. You will be responsible for maintaining the integrity of our Workflow Management system and other key software platforms we use in the business. You will work with the Team Leader to ensure lodgement deadlines are met.

Key Responsibilities:

• Virtual Assistant activities
• Make phone calls
• Maintain overall integrity of Karbon Work Items + XPM Platform
• Process/oversee lodgements and maintain 100% on-time lodgement rate
• Workflow procedure updates (Karbon)
• Assisting with preparing client proposals (Ignition)
• Assisting with client onboarding procedures (Karbon, XPM, OneDrive)
• STP Filing and sending out payslips (Xero + KeyPay)
• Sending out supplier remittances (Xero)
• Document creation (Word, Powerpoint, Adobe)
• Creating excel spreadsheets for automation and information
• Running reports from various systems
• Creation and sending of e-signing packs (FuseSign)
• Using ATO portal to download and save documents
• Calling ATO and other government agencies and Australian businesses to arrange registrations and to obtain and provide information
• Managing senior client manager’s inboxes (Outlook/Karbon)
• Maintaining supplier and customer contacts (Xero)
• Software we use:

o Xero (client’s accounting records)
o Xero Practice Manager (timesheets and WIP management)
o DEXT (receipt capturing and processing)
o Karbon (email triage/to-do list/workflow management)
o Microsoft Office 365 (Outlook, OneDrive, Excel and Word)
o Ignition (client proposals)
o MS Teams (our primary internal communication tool)

Qualifications:

• At least 3 years of experience in a similar role
• Excellent spoken and written English skills.
• Must have experience with any of the following software:
• Xero (client’s accounting records)
• Xero Practice Manager (timesheets and WIP management)
• DEXT (receipt capturing and processing)
• Karbon (email triage/to-do list/workflow management)
• Microsoft Office 365 (Outlook, OneDrive, Excel and Word)
• Ignition (client proposals)
• MS Teams (our primary internal communication tool)

What’s in it for you?

• A competitive salary
• Health Insurance, and Life Insurance coverage
• 21 annual paid leaves
• Annual increase (Annual Performance Review)
• Tenure Recognition Program
• Access to certifications and courses from Ab2 Institute of Accounting
• 20+ options of free coffee and chocolate drinks
• Billiards, table tennis, or foosball in our breakout room
• Work-life balance and logging off on time for you to enjoy more personal time.
• A genuinely diverse, caring, supportive and high achieving team environment.
• Ongoing training, development and career progression opportunities
• Free & conveniently located onsite parking.

We live by our VALUES to cultivate and foster growth and innovation.

BE AWESOME: Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.

KEEP IT REAL: We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.

BRING THE WOW: We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.

DREAM BIG: We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.

Visit us at: https://careers.toaglobal.com/

Join TOA Global and experience the difference!

We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.